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Privacy Policy

Last Updated: January 2025

At Syntharé™ ("we," "us," or "our"), we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

Personal Information

When you register for Syntharé, we collect:

• Email address
• Name (optional)
• Password (encrypted)
• Payment information (processed by Stripe)

Usage Data

We automatically collect:

• IP address
• Browser type and version
• Pages visited and features used
• Campaign generation history
• Brand intelligence data you provide

2. How We Use Your Information

We use your information to:

• Provide and improve our AI marketing services
• Generate personalized campaigns based on your brand data
• Process payments and manage subscriptions
• Send service updates and support communications
• Prevent fraud and ensure platform security
• Analyze usage patterns to improve our service

3. Data Storage and Security

Your data is stored securely using:

• Firebase/Firestore: For user accounts and campaign data
• Encryption: All data transmitted over HTTPS
• Authentication: Secure JWT token-based authentication
• Access Controls: Strict permissions ensuring only you can access your data

4. Third-Party Services

We use the following third-party services:

• OpenAI & Anthropic: To generate marketing campaigns (your brand data is sent to their APIs)
• Stripe: For payment processing (we don't store your credit card details)
• Firebase: For authentication and data storage
• Vercel & Railway: For hosting

These services have their own privacy policies. We recommend reviewing them.

5. Your Brand Intelligence Data

Important: The brand intelligence you provide (product knowledge, testimonials, competitor data, etc.) is used exclusively to generate your campaigns. We do NOT:

• Share your brand data with other users
• Use your brand data to train AI models
• Sell your brand data to third parties

Your brand data is sent to OpenAI/Anthropic APIs only to generate campaigns for YOU.

6. Cookies and Tracking

We use essential cookies for:

• Authentication (keeping you logged in)
• Session management
• Service functionality

We do NOT use third-party tracking cookies or analytics that sell your data.

7. Your Rights (GDPR)

If you're in the EU, you have the right to:

• Access: Request a copy of your data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your account and data
• Portability: Export your data in a readable format
• Objection: Object to data processing

To exercise these rights, contact us at: hello@synthare.com

8. Data Retention

We retain your data:

• Active accounts: As long as your account is active
• Deleted accounts: 30 days after deletion (for recovery purposes)
• Billing records: 7 years (legal requirement)

9. Children's Privacy

Syntharé is not intended for users under 18. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy. We'll notify you of significant changes via email or a prominent notice on our website.

11. Contact Us

If you have questions about this Privacy Policy:

Email: hello@synthare.com
Company: JupiterMonroe Corp
Service: Syntharé™

By using Syntharé, you agree to this Privacy Policy.